Contact
Talk to ARC support.
For product, order, account, privacy or order questions, contact Arc Wearable, Inc using the support email below.
Email is ARC's published support channel. ARC does not advertise an unstaffed phone number or promise 24/7 coverage.
Email supportOrder help
Include the order number and the email used at checkout so support can locate the correct record.
Product questions
Ask about ARC Band, ARC Ring, sizing, compatibility, battery life or accessories.
Account access
Use support for verified-email, order-linking or sign-in issues that cannot be resolved from the account page.
Privacy requests
Use the subject Privacy Request or Health Privacy Request so the request can be routed correctly.
The Providence address is ARC's corporate mailing address. Do not send product returns or warranty shipments there unless ARC support provides written return instructions.