Core app access
Sleep, recovery, activity and long-term trend features that form the core ARC Band experience are intended to be included with the device.
Support · Orders and policies
ARC subscription and membership
ARC Band is designed so its core app experience does not require a monthly membership.
ScreenlessCore app included$0/monthAvailable to order
$0 per month
ARC does not position a required recurring membership as the price of accessing the core product you already bought.
No hidden subscription at checkout
A required subscription should not be silently added to an ARC Band order.
Future optional services
If ARC ever introduces an optional paid service, it should be clearly separated from core band functionality with its price and terms shown before purchase.
Purchase price remains separate
The hardware price, taxes, shipping and optional accessories are separate from the question of a recurring software membership.
Related help
Need help with your specific ARC?
Contact [email protected] with the relevant order number and a clear description of the issue. Never send passwords, one-time codes or reusable sign-in links.