Sensing does not imply constant internet
Wearable sensing can continue independently of a live web connection, subject to the final production firmware and available local storage.
Support · Using ARC
ARC is designed to keep core sensing separate from constant internet access, but production storage and sync limits are still being finalized.
Wearable sensing can continue independently of a live web connection, subject to the final production firmware and available local storage.
The band may need the phone for sync, account association, time updates, firmware management or features that rely on the app.
Features that require server processing or account services may not update until the phone is back online.
When internet access returns, keep ARC near the phone and open the ARC app long enough for pending data to sync.
ARC has not published a final number of offline days or hours that can be stored on the device. That limit will be documented after production validation.
Contact [email protected] with the relevant order number and a clear description of the issue. Never send passwords, one-time codes or reusable sign-in links.